STAR method used. They ask for a lot of examples from your past experience
Nice and sweet interview/ chat with manager and recruiter
Makes me feel comfortable and confident .
Before that, I had to took a language test online
Interview questions [1]
Question 1
A lot of examples from my past experience regarding Customer Support, Communication,etc
I had a phone call interview which was followed by an English fluency assessment which was then followed by an assessment based on my knowledge of the the company and its clients
They’ve send me a test that i had to complete in an hour. It started with a few grammatical exercises in russian. After that i had writing, listening and a grammar test in English
Interview process took about a week. Classic interview questions, very friendly and laid back atmosphere throughout. I believe there was an initial interview that was much shorter before a longer interview process afterwards.
Interview questions [1]
Question 1
Go through an interaction you had with a difficult customer.
Can you name a time you described a difficult process to someone and walk me through the steps.