I applied online. The process took 1 week. I interviewed at TP in Jan 2010
Interview
They call you after you fill out the online application. If you are available, they ask you in for an interview. When you show up there is a receptionist who takes the necessary information that you are to bring to the interview (i.e. social security card, diploma/proof of education, identification). The receptionist is very forthcoming, but the wait time is extensive. They seem to be a little uptight, but once you get through the interview process (answering their questions, taking the skills test, possible background check, and drug test) they are a lot more relaxed. The usual dress is business casual, but there are plenty of young ladies that believe this includes what should be worn out to a club.
Interview questions [1]
Question 1
Give me an example of when you had a particularly difficult customer and you de-escalated the situation.