Customer Service Representative applicants have rated the interview process at TP with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 66% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 15 days.
Common stages of the interview process at TP as a Customer Service Representative according to 9 Glassdoor interviews include:
Phone interview: 28%
Presentation: 17%
IQ intelligence test: 14%
One on one interview: 10%
Personality test: 10%
Other: 7%
Skills test: 7%
Group panel interview: 3%
Background check: 3%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 3 days. I interviewed at TP (Pulau Pinang) in May 2021
Interview
It was fast and easy. I had the interview with Operation Manger. He was very nice and engaging. I didn't feel sense at all, he even ask me about the business I was running at that time. It was a pleasant experience to have interviewed by him.
Interview questions [1]
Question 1
What do you think the skills a customer service should have?
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.