Candidates applying for Technical Support roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 15 days.
Common stages of the interview process at TP as a Technical Support according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 2 days. I interviewed at TP (Manila, ) in Aug 2022
Interview
They are friendly and very helpful. Approachable when it comes in clarifying things with regards with the offer, requirements, location and so on. They are also giving updates and reminders if there are some things that you need to submit specially regarding the deadline.
I applied through an employee referral. The process took 1 day. I interviewed at TP (Phil-Am) in Aug 2022
Interview
We had a intial interview then we waited for the result for the final interview. The interview went well because I passed both of it. They offered me my account and my salary. I happily accepted it.
I applied online. The process took 6 days. I interviewed at TP
Interview
First it was through a local "third party" recruiter who described the job, then asked me to talk about myself and why I'm applying, then I asked some questions. I was told that next I'd be having an interview with someone from the company itself.
I was sent a link which took me to this voice+video platform (video was not mandatory), where I first had to speak to someone from my country in my native tongue to confirm if I'm actually a native speaker. Then the interview continued as normal - meaning I was told about the job, I was asked some technical/situational questions and I was allowed to ask questions myself.
Interview questions [1]
Question 1
A customer has been waiting on the call line for 5 minutes and you pick up the phone. He is mad about having had to wait and wants to speak to the manager. How do you respond?