I applied online. I interviewed at TUI Group (Edinburgh, Schottland)
Interview
informal interview, interview followed questions from a sheet mainly situational questions about how you've provided good customer service, your leadership roles and basic tell me about yourself. they also try to sell the company as they offer minimum wage so describe the benefits e.g. money off etc
Interview questions [2]
Question 1
Describe a time where you dealt with a situation ethically
applied online did a quick multiple choice scenario, in which you put across that the costumer journey is important, just need to be logical, then received a 15 minute phone call as a screening process
Interview questions [1]
Question 1
tell me a time ever at work or not at work in which you built some sort of relationship with someone what hardship did you have to deal with
I applied online. The process took 1 week. I interviewed at TUI Group (Kettering, England) in Jun 2019
Interview
Weirdly long winded interview process for a part time minimum wage job. Had a phone interview which went well, then progressed to an in-person interview which was quite long. Really disappointed by their professionalism though - they promised to call me regarding the outcome a week after my interview, and after 10 days I phoned and they said they didn't have my number to let me know I didn't get the job? Despite a telephone interview? Their reasoning for not offering the job was "not enough detail in my answers" in the interview which was a little vague and strange. I was mostly surprised they didn't offer based on the maths test they give you, as my maths isn't the best! There is also a 1:1 presentation.