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      TUI Group

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      Guest Service Advisor Interview

      Feb 21, 2019
      Anonymous employee
      Barcelona
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TUI Group (Barcelona) in Apr 2018

      Interview

      Nice and easy, long presentation of company, a short film from office, some team work with other candidates; I had to write an email to a customer, take part in role play. In the end manager asked me some standard question (where do I wanna be in a year, do I want to work all year or only in the high season, etc).

      Interview questions [1]

      Question 1

      role play: phone call from angry customer at airport
      Answer question
      1