UPS Customer Service Representative interview questions
Easy interview difficulty
Very positive interview experience
How others got an interview
- 13%Staffing AgencyStaffing Agency
- 10%In PersonIn Person
- 8%OtherOther
- 5%RecruiterRecruiter
- 5%Employee ReferralEmployee Referral
- 3%Campus RecruitingCampus Recruiting
Interview search
43 interviews
UPS interviews FAQs
- Customer Service Representative applicants have rated the interview process at UPS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at UPS overall takes an average of 43 days.
- Common stages of the interview process at UPS as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 50%
Presentation: 25%
Other: 25%
Here are the most commonly searched roles for interview reports -
- Package Handler(4112) ;
- Part Time Package Handler(2707) ;
- Supervisor(1151) ;
- Seasonal Driver Helper(974) ;
- Loader(751) ;
- Part Time Supervisor(744) ;
- Preloader(688) ;
- Driver(663) ;
- Operations Supervisor(642) ;
- Warehouse Worker(542) ;
- Loader/Unloader(472) ;
- Driver Helper(398) ;
- Account Executive(378) ;
- Sorter(344) ;
- Manager(293) .