I applied online, they got back to me in a week. Had one in-person interview which was just behavioral questions. They got back to me quickly after the interview. No other steps were need after
2 rounds of 30 minute zoom interviews, basic behavioral questions and questions about how to source products. Asked about technical systems used before and how I work with team members
Focused on customer oriented skills - desired you to have a PTCB certification - interview itself was very minimal, more just basic questions about yourself and it seemed like you were going to get hired from the start even without the interview.