They asked if I had previous experience with working from home and customer service.
Account Support Representative Interview Questions
210 account support representative interview questions shared by candidates
Why did you apply at Apple?
Tell me about yourself
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
What was your previous work experience?
What was your best role and/or manager (historically)? ; What difficult issues have you faced interactions wise as a CSR in the past?
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Some technical questions about some devices
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