how did you handle a customer who was angry , mad , or annoyed ? & what did you learn about yourself ?
Bank Interview Questions
15,552 bank interview questions shared by candidates
What do you think the greatest thing to a company is?
describe in 3 words what a personal banker does?
How would you react if a customer rejects your proposed offer?
Tell me a time when you demonstrated exemplary customer service...
Role play of an upset customer. I played the teller and the service manager played the customer.
Give me an example of your best customer service.
tell me a time when you had to defuse a situation and what happened
Why choose to come to CB&T?
Name 3 faults that you have.
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