How many times is it exceptable to be late or call out to work in a year? "trick question"
Customer Services Interview Questions
183,432 customer services interview questions shared by candidates
Tell me about a time you changed your behavior to adjust to something in the work place
Q: Brian has blue balls and red balls. Every day he loses 2 blue balls and gains 3 red balls. After 5 days the number of blue balls equals the red balls. After 9 days the red balls are twice as much as the blue balls. How many red balls did Brian have at the beginning?
Name a time where you had to tell someone something they did not want to hear
Marble question- 3 bags of marbles: one mixed (green and red), one green, one red. THEY ARE ALL LABELLED WRONG. How many marbles do you need to take out to label them correctly?
Are you available anytime
How would you respond to a customer that rang Sky requesting to downgrade their service.
Pretend I need to buy a pen, and your company sells pens. Why should I buy your pen?
How did you handle a situation where a client was not happen? What did you do to handle that situation.
*Have you ever worked from home or online before ? *Are you currently employed ? *How many hours do you intend to dedicate to this job position if hired? *What is your past experience with data entry and customer service? *Do you have any quickbook exp & Why do you want to work for this company? *Whats your clerical speed? *What do you understand by privacy and code of conduct,How do you handle conflict?What are your career goals ? *What is your highest educational diploma and when did you receive it? *How long do you expect to remain employed with this company if hired ? *Do you have an idea of how to use MS excel ? *Tell me about yourself and your last or current job? *Why Should we Hire You?
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