What are some of your interests?
Customer Support Associate Interview Questions
764 customer support associate interview questions shared by candidates
Tell us about yourself by taking us through your experience.
Basic questions - they didn’t really have a well interview structure at all.
Tell me about your experience
What is something you really need to improve on?
What makes you think you're a good fit for this job?
Where do you see yourself in 5 years?
Tell us about a time when you provided excellent customer service?
The questions from the HR are based on your experience, as I was a fresher she asked me the following questions. The HR seems to be a very nice lady. 1. Why amazon? 2. Where do u see yourself after certain span of time? 3. Do you have any backlogs? 4. What do you know about customer service? --- I didn't answer as I knew nothing. So to make me answer this she asked me the following. 5. What do you expect when you go to a restaurant? --- As I answered this question she asked me to relate the answer with the 4th question. and some customer scenarios. 6. How long will you stay with us?
Asked me to pick either voice process or mail support.
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