I was asked to explain why I allowed my company to go under. She fired off numerous challenging, negatively phrased questions assuming she was right and I was wrong about everything. This woman seemed to have preconceived ideas about my prior employers without knowing anything about those businesses. Her attitude was argumentative from the moment she laid eyes on me. I could never work with someone like this, she seems to be a poor listener with a short temper.
Would you place blame on underlings for not completing a task, or take personal responsibility for their failure?
Tell me about a time you went above and beyond for a customer.
Do you think you can work here?
Why burberry?
Are you sure you want this job?
Do you plan on staying with us and moving up into management? or do you have other future plans in mind? Meaning, current management has an opening and think you'd be a good fit. Only you know you've been faking smiling for them for the past year and are sick of it. What to do? ......Raise or Quit?
Where do you see yourself in the next five years?
Tell me about a time you put together a plan for a project or work assignment.
No difficult questions. They will be focused on customer service, so have stories ready to tell about actual situations you have been in. For example, you will be asked if you encounter a dissatisfied customer how you will handle the situation. Always answer the question with a story, don't try to make something up. Don't answer with " this is how I would handle it", answer with " this is how I handled it and tell your story.
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