Describe a difficult situation you faced in work and how did you handle it?
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
Why should we hire you? Where and when you failed? Which are your points of force? Where do you see in 5 years? What is a server in IT?
Tell me about a time you put in extra hours to make sure the needs of the business were met.
The thing you're most proud of in your life What motivates you in your professional life?
How would you walk me through the processes of setting up and/ or troubleshooting a printer for a worker who is new to working from home?
They asked me very expected questions for a role like this. Questions related to experience and what makes me a 'people person'. At one point that asked me to walk them through how to use my favorite feature on a Macbook. There weren't any real curve balls.
They made sure to ask me technical questions.
What was some constructive feedback you recently received by a manager or co-worker at your current (former) place of employment?
Questions about DNS, MAC OSX, Windows Active Directory, IPV6, VLAN, previous company routine
Q: What is the difference between MAC and IP adress? Q: What is RAM?
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