What do you think the hardest part about this job will be?
Lead Ramp Agent Interview Questions
687 lead ramp agent interview questions shared by candidates
What skills do you bring that can help with this position?
Why do you want to work for Southwest, tell you about a conflict you had at a previous job and how you resolved it. Etc.
Why Southwest Airlines? Define Customer Service - How would you handle an disgruntled customer?
All the questions are pretty basic. As long as you speak English, you'll be fine. One guy said his weakness was he is scared of the dark, and they hired him...
Can you commit to a rigid work schedule?
Tell me about a time you had in customer service where you had to deal with a stressful situation
Comfortability with extended hours/shifts. Customer service and time management skills were asked upon me.
How do you manage times when you are under a lot of pressure or excessive stress?
Tell me about your work experience?
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