He asked me the same questions in the in-person interview that he had asked me in his phone interview. Lots of "How would you handle an upset customer?" type questions, and lots of "Do you have any more questions for me?" over and over again.
Manager Customer Support Interview Questions
782 manager customer support interview questions shared by candidates
Why do you want to work for Cox? Where do you see yourself in five years? Why did you leave your last job? Why should we hire you?
What was hardest feedback you received? What would you expect from your peers in the start of the role? And other usual questions related to the role.
What are the KPIs you review for your team? How do you manage low performers?
Introduction, why u want to join Angel one
How would you handle calls that come in from upset customers?
Kennst du dich mit Jira aus?
What makes you a good candidate for the position?
Not sure what was difficult.
Create an implementation plan for an internal tool roll-out.
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