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Manager Customer Support Interview Questions
782 manager customer support interview questions shared by candidates
I appreciated that it was asked me what would be my ideal working style
The interview questions were easy
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
they had asked to do home assessment....
Did you work with B2B or B2C? What was your experience with each?
What was your previous work experience?
What was your best role and/or manager (historically)? ; What difficult issues have you faced interactions wise as a CSR in the past?
Do you know how it is like working in a Customer Service?
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