I was just asked my experience and the reason why I was looking for another job.
Senior Support Engineer Interview Questions
897 senior support engineer interview questions shared by candidates
Explain step by step how works DNS resolution?
Mostly about Linux based and behavioral type questions. How to find the system utilization? Ans: htop, free -m Details about symlink? How did you handle P1 issues? Challenges you faced? What are the steps you take to find the application errors? Details of grep command?
Any critical issue faced or any mistake made during the product support which affected the business? How to handle those kinds of issues?
Overview of my previous roles. Overview of previous systems used. Dealing with users in difficult situations. Describe projects I've done in the past.
They asked questions like what is DNS, What is port number of SMTP.
Why do you want to work for CC? and what do you think a day at work would be like here at CC?
Why Do you want to join Kustomer?
The interview with the engineering team is basically about querying Microsoft APIs (O365 Graph APIs) using Postman specifically calling Directory Audit APIs and SignIn APIs, how to navigate API documentation.
tools that are used for support application reviewing the logs
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