Fundamental concepts related to Salesforce based on the topics you decide
Senior Technical Support Engineer Interview Questions
386 senior technical support engineer interview questions shared by candidates
Generic questions and scenarios about different things, from DNS to storage transports etc, what is RAID... A 45' written questionnaire on various technologies, from Windows to Linux to storage.
General speaking skills, in depth Technical question, Checking the attitude, business knowledge questions, HR, background verification and finally salary negotiation.
What is Active Directory? What is user authentication? What is RAID? Explain types of RAID. What is backup and explain different types of backup?
about my current organisation and my role
Describe a time when you had to explain a technical idea/issue to a non-technical user.
Scenario-based problem solving, and understanding my fit for the team and organizational culture.
Linux questions , some computer network questions
Have you encountered a situation where you were unable to get information or a response for another department? If so, how did you over come that?
They asked for examples of the most challenging customers and cases handled in previous jobs and what it took to resolve them.
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