Are you willing to work overtime?
Shift Supervisor Management Trainee Interview Questions
2,410 shift supervisor management trainee interview questions shared by candidates
It is your opening shift, but you wake up unwell and cannot come in to work. All the other supervisors and management are hungover and cannot come in. No one else has keys to the building. What do you do?
What goals do you have for yourself?
How did you overcome a difficult situation with a barista you had to lead?
how do you provide customer service?
Availability?
Do you have wide open availability ? Can you work any day
Tell me about a time you had a difficult customer.
Store Manager: Tell me a time when you fought to have your say in a corporate decision! What was the situation, what did you have to achieve, how did you do it, and did it work out?
Shift Supervisor: I had to ask questions at the end of the interview. I cited an article from adage.com, stating the in the US, SBUX is loosing its reputation, and it even stands for all the hardships the economic crisis brought for the people. I asked whether it's the same in Europe, or we managed to stay afloat, still providing our customers premium quality service.
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