Had me mock walk through & explain how to use an app (of my choice) as if they were someone who had never seen or heard of this app before.
Support Representative Interview Questions
5,870 support representative interview questions shared by candidates
How did you resolve a situation with a customer where they were upset (or something along those lines)?
What sales experience do you have?
I-9 Verification was asked of me.
Why did you choose sutherland ? What are your past expereinces with customer service?
How do you discover new technology?
-Which pieces of software/apps do I use on a regular basis -How would you coach someone to use a software -How does your previous experience apply to this position
Explain a time you solved a technical problem.
What relevant experience do you have that is useful to this position?
What is the most technological experience you have had? Strengths/weaknesses and short term/long term goals.
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