Technical Support Agent Interview Questions

27,418 technical support agent interview questions shared by candidates

They may ask you to sell some random object to them such as a pen or piece of paper. Every salesman knows you can sell anything by using grand adjectives. IE This brand new design and 100% spherical technology allows for a better flow. Another toss up is that they may ask you to use a procedure already in practice with them PTL this stands for people travel luggage. In this procedure you ask how many people are traveling 1, then where are you traveling to 2, last how much luggage do you have. Now after this they will ask you based on what they said to recommend a car so you gotta know at least three get an SUV a large sedan or a luxury car. Tell them some features and why it works with their situation. BAM they're shocked and you've landed a depressing but well paid job.
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Rental Sales Agent

Interviewed at Avis Budget Group

3.5
Dec 14, 2012

They may ask you to sell some random object to them such as a pen or piece of paper. Every salesman knows you can sell anything by using grand adjectives. IE This brand new design and 100% spherical technology allows for a better flow. Another toss up is that they may ask you to use a procedure already in practice with them PTL this stands for people travel luggage. In this procedure you ask how many people are traveling 1, then where are you traveling to 2, last how much luggage do you have. Now after this they will ask you based on what they said to recommend a car so you gotta know at least three get an SUV a large sedan or a luxury car. Tell them some features and why it works with their situation. BAM they're shocked and you've landed a depressing but well paid job.

The most difficult question posed to me in any interview is "my worst failure" or "what I would do differently;" I wish there were only one answer; however, the most "unexpected" question was, "how do you 'ping' a computer"?
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Technical Support Agent

Interviewed at TP

4.4
Jan 20, 2013

The most difficult question posed to me in any interview is "my worst failure" or "what I would do differently;" I wish there were only one answer; however, the most "unexpected" question was, "how do you 'ping' a computer"?

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