Tell us about yourself. What platforms do you have experience with? Then I basically shared a short-story about my background, work-history and experience for each. I received a few more leading questions, but feel like they gave me an opportunity to share, and I must have covered most of what they wanted to know. I can talk though, so that's not a far-fetched idea ;)
Describe a time where you had to help a customer?
“Would you change anything about our website”
How specific past experiences will help in the position of Associate Analyst at Moody's.
No unexpected question, all are those your should know well about and answer without even a little hesitation.
The interview process by phone was typical. But the panel interview was unorganized and biased. The interview process may have changed now though.
They are all customer service questions. Read a retail management book or be prepared to recall an incident when you went above or beyond the call of customer service.
How do you manage projects with tight or conflicting deadlines?
What do you know about credit research? Have you analyzed high yield debt before? Give me an example.
What do you think it takes to be successful at Moody's? (and follow up question: how do you have these skills?)
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