How will you troubleshoot an outlook related issue ?
Technical Support Associate Interview Questions
16,790 technical support associate interview questions shared by candidates
What are the components of computer
How to check configuration of a laptop/desktop?
✔ What is the difference between a Firewall and an antivirus? ✔ What is the difference between Service and Processes in Windows?
✔ What are the series of troubleshooting steps for a slow responsive computer?
Have you done any technical course?
How would you handle an irate customer?
Speak randomly on a word whatever comes to your mind for 2 minutes continuously i.e. ID card
What is more important in your opinion, customer support or engineering?
All the round are very easy. Operations round will generally look basic computer knowledge like Windows OS and how to install it.
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