Recruiter's screen was pretty surface-level, asking about experience. The case study was a set of 'example' tickets and a Q3 roadmap that highlighted real problems that can be seen externally, leading me to question how much they were fake examples versus real tickets. Tickets demonstrated an extremely hostile attitude from IT towards staff which would result in a pretty damaged relationship between the department and those it supports.
1) Screening teams call with aligned recruiter 2) Panel interview with team members where they went through my resume and asked any data analytics experience. 3) Miscellaneous question about duck walking the road 3) Decision
3 strengths and 3 weaknesses. Where do you see yourself in 5 yrs time. Tell me about a time when you dealt with an irate customer. Tell me how you improved a process in you previous role.
How have you managed various projects, staff, vendor relationships, infrastructure implementation, etc.
What is your availability to interview?
What would you say your weaknesses are?
Tell me about some achievement on your resume...
What is the primary function of DNS?
Why do you want to work at American Airlines?
What is the difference between TCP & UDP protocols?
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