Trivial-not a problem to those who are persistent.....
Tier Ii Technical Support Interview Questions
300 tier ii technical support interview questions shared by candidates
What is the hardest thing you have done in IT?
What are your greatest professional strengths?
Mac knowledge is required i was asked about ? loadups and how to resolve without a wipe or a second computer available. Must be knowledgeable on all OSes
What is the difference between a hub and a switch.
Most of the questions were fairly standard. This one really stood out and was kind of fun. If you worked in for a Circus, what job would you have? Why?
Troubleshooting steps
How are your customer service skills , specifically with a upset client.
How do you use technology in your everyday life?
My favourite question came after I was hired and I informed my former employer that I was leaving, the interviewer who had stuck with me the whole way, asked me how I was feeling after letting them know I was going.
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