Is ABC a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at ABC have rated their employer with 3.4 out of 5 stars in 174 Glassdoor reviews. This is a lower than average score with the overall rating of ABC employees being 3.9 out of 5 stars. Search open Customer Service (CSR) Jobs at ABC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at ABC .

Does ABC pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at ABC with 2.9 out of 5 stars based on 174 anonymously submitted employee reviews. This is 24.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at ABC.

How happy are Customer Service (CSR) professionals working at ABC?

55% of Customer Service (CSR) employees at ABC would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Customer Service (CSR) professionals have also rated ABC with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ABC?

Software Engineer (1295) , Manager (779) , Analyst (479) , Software Developer (472) , Intern (414) , Project Manager (379) , Engineer (302) , Consultant (259) , Sales Associate (229) , Administrative Assistant (216) , Associate (203) , Senior Software Engineer (191) , Business Analyst (186) , Internship (152) , Sales (143)

What are the pros of working at ABC according to real employee reviews?

"Good work life balance and learning" ((in 708 reviews)); "Good and culture also good" ((in 683 reviews)); "work culture good and strong" ((in 523 reviews)); "Good people and quality of work" ((in 475 reviews)); "Nice and good environment to work" ((in 466 reviews))

What are the cons of working at ABC according to real employee reviews?

"salary is low and infrastructure is not good" ((in 545 reviews)); "somehow management is bad and harsh" ((in 311 reviews)); "Long hours but if you're up for a rewarding challenge... this is for you!" ((in 261 reviews)); "Late working hours and little or no growth." ((in 217 reviews)); "Too much work load and politics in company no one get promoted" ((in 97 reviews))

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ABC

ABC Customer Service (CSR) reviews

3.4

55% would recommend to a friend

(174 total reviews)

Bob Iger

90% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (174 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated ABC with 3.4 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ABC is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Medien & Kommunikation industry (3.7 stars).

Reviews by job title

174 reviews

3.0

Dec 9, 2020

Salary Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Culture work environment is good

Cons

timining is a very limited time

2.0

Nov 25, 2020

review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was good at this place

Cons

Not too bad at this place

5.0

Nov 10, 2020

Good business

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fast paced environment with challenges

Cons

Management not supportive and given no real direction

Viewing 154 - 156 of 174 Reviews

Jobs at ABC

Multimedia Journalist

Multimedia Marketing Executive

Senior Product Manager- Dispatch & Driver Experience

Data Migration Specialist

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ABC Customer Service (CSR) reviews

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