Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1661 reviews)); "Flexible and good work life balance" ((in 1421 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1416 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1061 reviews)); "Very flexible and good pay" ((in 757 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 814 reviews)); "Some managers are bad apples but not all" ((in 482 reviews)); "low salary and very influenced" ((in 463 reviews)); "Poor upper management." ((in 157 reviews)); "Hours are long and unflexible" ((in 151 reviews))

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

433 reviews

3.0

Mar 26, 2025

Ok job

Account manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers are the best ever

Cons

No real structure in processes

3.0

Mar 9, 2025

SBS- great training

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great training. Independence and autonomy.

Cons

Your territory really determines your success. They are brutal to mothers. I’ve watched them put most women on a PIP day 1 of being back from maternity leave because they are behind plan (“plan doesn’t stop just because you do”) so if you’re planning on having kids, either plan to be fired or sell while on mat leave

ADP Response

1y

Thank you for taking the time to write this review as we value all feedback. In regard to your concern, it is ADP's policy to provide equal employment opportunity to applicants and our associates without regard to their race, color, religion, national origin, or any other basis prohibited by law. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

5.0

Mar 7, 2025

Excellent organisation

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working environment and many benefits. Competitive atmosphere which is motivating.

Cons

Slow carreer growth, not much of opportunities.

Viewing 40 - 42 of 433 Reviews

Top companies for "Compensation and Benefits" near you

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

VMware

4.4★Compensation & Benefits

Jobs at ADP

Practice Leader - Lyric HCM

Neu-Isenburg

View job

Enterprise HCM Lyric Sales Consultant

Neu-Isenburg

View job

Enterprise HCM Lyric Sales Consultant

Neu-Isenburg

View job

Account Executive - Workforce Software

Neu-Isenburg

View job

View all Associate Client Support Associate Jobs

ADP

ADP Client Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok job

SBS- great training

Excellent organisation

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs