Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1671) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (299) , Project Manager (246) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1673 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1467 reviews)); "Flexible and good work life balance" ((in 1430 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1058 reviews)); "Very flexible and good pay" ((in 761 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 835 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 461 reviews)); "Poor upper management." ((in 153 reviews)); "Can be stressful and long hours" ((in 151 reviews))

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (433 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

433 reviews

4.0

May 11, 2012

It was okay, but nepotism.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good company, pay, benefits and staff.

Cons

some management punished those they didn't like without good reason

5.0

Aug 24, 2011

Do the Right thing and good things do happen

Account manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for advancement, work life balance, flexibility, great benefits, competitive pay, talented colleagues, diverse, well known and respected clients, strong, fair and empathetic President and sr leadership team. Willing to make changes and adapt to different clients and their needs.

Cons

It requries being flexible and being willing to adapt to change as clients needs change and this may not be a good fit for all types of staff.

2.0

Aug 22, 2011

To top heavy

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

ADP is a large organization so they are able to offer great benefits and a safe workplace environment.

Cons

It would be nice if management was promoted because they deserved it but most of these people are promoted because of seniority or who they know. I am tired of working hard and not being recognized for it just because I choose to actually come to work and work and not socialize.

Viewing 421 - 423 of 433 Reviews

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ADP Client Support Associate reviews

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Reviews by job title

It was okay, but nepotism.

Do the Right thing and good things do happen

To top heavy

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