Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1671) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (299) , Project Manager (246) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1615 reviews)); "Flexible and good work life balance" ((in 1431 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1086 reviews)); "Very flexible and good pay" ((in 745 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 828 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "low salary and very influenced" ((in 455 reviews)); "Poor upper management." ((in 156 reviews)); "Can be stressful and long hours" ((in 147 reviews))

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

433 reviews

1.0

Sep 9, 2025

Do not recommend

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule was a perk. Good PTO (sick days…you’ll need them)

Cons

The work itself is not easy. You learn something new every day. For the amount of knowledge that is required, the pay is extremely low, it’s laughable. There’s this propaganda that the company pushes about how amazing the benefits are, they train you for 3 months and it’s all for nothing.

ADP Response

9mo

Thank you for the insights and assessment regarding your time with ADP. We appreciate you taking the time to write this review.

2.0

Sep 9, 2025

Bad management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and tuition reimbursement.

Cons

Bad management, blackout periods November - March. Scheduled breaks and only a 30 minute lunch.

ADP Response

9mo

Thank you for your insights and assessment regarding your time with ADP.

5.0

Sep 4, 2025

The Kind of Work Family You Want to be A Part Of

Account manager

Recommend

CEO approval

Business Outlook

Pros

Supportive teams and Management, growth in career opportunities.

Cons

Implementation issues that later cause problems for clients, which lead to payroll, or other departments needing to fix in a short period of time.

ADP Response

9mo

We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.

Viewing 19 - 21 of 433 Reviews

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Bad management

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