ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)
avatar

Maria Black

60% approve of CEO

72% positive business outlook

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

154 reviews
3.0
Sep 5, 2023

Niche experience

Recommend
CEO approval
Business Outlook

Pros

Decent benefits Awesome people work there

Cons

Bad pay for work Trying to make a bad product work

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ADP Response
2y
We are glad that you are enjoying your ADP experience and appreciate your feedback.
4.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Overall the work environment is healthy. People who work there are friendly and the leaders are supportive, compassionate and understanding. Management provides you with sufficient amount of training and coaching throughout the year. There is a large room for advancement.

Cons

From December until March, you're not allowed to book vacation time as it's the busiest time of the year. It gets too busy, you get back to back calls every day of the week for 4 consecutive months and it gets highly stressful, pressuring and draining. The rest of the year has a low to a moderate amount of work pressure.

2.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great coworkers Good hours Central location

Cons

Not many work from home positions Salary is no longer competitive for the industry

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ADP Response
2y
Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.
Viewing 34 - 36 of 154 Reviews

Glassdoor has 24,906 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.