Is ADP a good company to work for as a Client Service Representative?

Client Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at ADP .

Does ADP pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1648 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "Flexible and good work life balance" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1071 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 486 reviews)); "low salary and very influenced" ((in 458 reviews)); "Poor upper management." ((in 153 reviews)); "Hours are long and unflexible" ((in 149 reviews))

ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)

Maria Black

60% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

154 reviews

4.0

Oct 25, 2020

Good place to work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, steady work, professional environment

Cons

Large company, can feel like a number, always a lot of changes happening, all the time

ADP Response

5y

Thank you for sharing your ADP experience with us on Glassdoor. We appreciate the insights and analysis. Your feedback is valuable to us as we strive to have the best working experience in the industry.

4.0

Sep 29, 2020

Pretty Cool Place to work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great work environment.... Very helpful

Cons

Can be stressful during year end and clients can be very rude at times...must have patience

ADP Response

5y

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback and are happy to hear that your overall experience is positive.

3.0

Sep 3, 2020

Keep to yourself

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Pay, Benefits, Paid time off, and opportunities for advancement

Cons

It’s very hard to get hired on. You must be referred even if you meet all of the qualifications.

ADP Response

5y

We appreciate the review and rating. We value the time you spent at ADP and the insights you have shared about this experience.

Viewing 82 - 84 of 154 Reviews

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ADP Client Service Representative reviews

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