Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1656 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1436 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 740 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 147 reviews))

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (399 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

399 reviews

4.0

Sep 11, 2020

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good mostly competitive

Cons

Pay is ok it tends to run low

3.0

Aug 20, 2020

Stable but no company culture that actually benefits anyone

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

VERY inclusive (to a fault) Falls over backwards to cater to any and every victim group out there

Cons

VERY inclusive (to a fault) Falls over backwards to cater to any and every victim group out there. The company has cut every local celebration event except for the ones that we host for ourselves with no company contribution. It used to be much better.

ADP Response

5y

Hello and thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com

3.0

Jul 14, 2020

Good learning opportunitues

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great start for someone right out of school looking to gain more experience

Cons

Stressful work environment High call volume Escalated clients Management did not provide much time for you to catch up on work

ADP Response

5y

We appreciate the review and rating. We value the time you spent at ADP and the insights you have shared about this experience. We will share your feedback so that we can improve our experiences for associates.

Viewing 304 - 306 of 399 Reviews

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ADP Client Technical Support Associate reviews

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Good

Stable but no company culture that actually benefits anyone

Good learning opportunitues

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