Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1664 reviews)); "Good work life balance and learning" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1414 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1087 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 754 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 836 reviews)); "Some managers are bad apples but not all" ((in 475 reviews)); "low salary and very influenced" ((in 470 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 151 reviews))

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

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Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

399 reviews

2.0

Oct 5, 2014

Micromanaged call center with horrible customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lots of training, decent pay and room for advancement

Cons

As a call center, time is strictly scheduled. Call times are limited (less than 5 minutes per call) regardless of if the problem requires more time. Manager's were hard to get support from.

2.0

Aug 20, 2014

Overall, Not Happy with Career Growth

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Hours are flexible, good training programs, great team to work with. Overall enjoyed the team aspect of work

Cons

Career Growth is non existent. Have several temporary employees that come and go. Upper Management is lacking, need to bridge the gap from Management to employees.

3.0

Jul 30, 2014

Good not great

Account manager

Recommend

CEO approval

Business Outlook

Pros

It was great to work from home 1-2 days per week. My co-workers were very creative and fun to be around.

Cons

Very reactive, but not very proactive, limited upward mobility. For such a big company ADP did not offer very good prices for health benefits.

Viewing 370 - 372 of 399 Reviews

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ADP Client Technical Support Associate reviews

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Micromanaged call center with horrible customer service

Overall, Not Happy with Career Growth

Good not great

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