ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)
avatar

Maria Black

51% approve of CEO

51% positive business outlook

Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

399 reviews
5.0
Mar 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Position allowed me to work from home & choose my hours like 6-3, 7-4, 8-5. This was a great work/life balance. Training was available remotely. ADP provides lots of resources. I had a manager who built a strong team.

Cons

Requires lots of self-discipline as one can feel isoloated. Job can be stressful. Higher salary or bonus would be a plus.

3.0
Sep 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Work from home remotely encouraged Strong balance sheet Heavy client service emphasis Most training delivered virtually, learning is encouraged if you have time for it.

Cons

Disparate support models for product and client centric approaches difficult to navigate No overarching approach to bridging different systems and products across ADP Performance reviews are mainly a suggestion Practice where even if in vacation you may not be on vacation due to a client need

Viewing 385 - 387 of 399 Reviews

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