Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1648 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "Flexible and good work life balance" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1071 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 486 reviews)); "low salary and very influenced" ((in 458 reviews)); "Poor upper management." ((in 153 reviews)); "Hours are long and unflexible" ((in 149 reviews))

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ADP

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

5.0

Oct 18, 2024

Work Life Balance

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP is an amazing place to work and grow your career!

Cons

No cons at this time. I love my career and growth potential!

ADP Response

Thank you for the amazing rating!

3.0

Oct 14, 2024

Good work life balance if you can put up with the chaos

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good PTO. Good managers and team oriented structure

Cons

Low pay. Other departments are really overwhelmed and stretched too thin and often make mistakes

ADP Response

Thank you for sharing your insights and review with us on Glassdoor.

3.0

Oct 14, 2024

High paced

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Full time with benefits and PTO

Cons

SBS department is call center based and year long high demanding on call volume. Push you to handle calls along with extreme research on cases that give small time to resolve.

ADP Response

Thank you for sharing your insights and review with us on Glassdoor.

Viewing 55 - 57 of 399 Reviews

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ADP

ADP Client Technical Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work Life Balance

Good work life balance if you can put up with the chaos

High paced

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