Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1656 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1436 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 740 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 147 reviews))

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (399 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

399 reviews

1.0

Jun 19, 2024

All about numbers

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP is great at acknowledging hard work but your picture in a slideshow at the town hall doesn’t pay the bills.

Cons

All they care about is metrics. They don’t care that they overload their employees with too many clients and don’t pay enough for employees to even want to stay there. You’ll get a .30 cent raise every year and they think that will motivate you to want to stay. It’s almost impossible for anybody to move departments because your manager will not help you.

ADP Response

2y

Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.

4.0

Jun 6, 2024

work-life balance

Ux designer

Recommend

CEO approval

Business Outlook

Pros

work-life balance and product company

Cons

average pay and sluggish growth

3.0

Jun 4, 2024

Operations Need Work

Account manager

Recommend

CEO approval

Business Outlook

Pros

The culture is very inclusive and engaging.

Cons

Senior leadership doesn't accept feedback on inefficient processes. Turnover is extremely high

ADP Response

2y

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

Viewing 76 - 78 of 399 Reviews

Top companies for "Compensation and Benefits" near you

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

VMware

4.4★Compensation & Benefits

Jobs at ADP

Account Executive - Workforce Software

Neu-Isenburg

View job

Enterprise HCM Lyric Sales Consultant

Neu-Isenburg

View job

Enterprise HCM Lyric Sales Consultant

Neu-Isenburg

View job

Practice Leader - Lyric HCM

Neu-Isenburg

View job

View all Client Technical Support Associate Jobs

ADP

ADP Client Technical Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

All about numbers

work-life balance

Operations Need Work

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs