Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1656 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1436 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 740 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 147 reviews))

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ADP

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

3.0

May 3, 2024

Major accounts

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Flexible with working from home - Job security - Company has good perks - A lot of networking

Cons

- overworked and under supported - micromanaging - low wages - Clients can be unprofessional and management doesn’t back you

ADP Response

Thank you for the review and rating. Your insights are valuable to us as we strive to have the best working experience in the industry.

5.0

May 2, 2024

Great Benefits

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, team environment and plenty of room for growth

Cons

Can be hectic during year end

ADP Response

Thank you for the great rating and for sharing your ADP experience with us on Glassdoor! And don't forget about our Associate Referral Program. Earn monetary bonuses for eligible referrals that are hired and join you at ADP!

1.0

May 1, 2024

1

Account manager

Recommend

CEO approval

Business Outlook

Pros

the job is hybrid. poor culture

Cons

No room for growth or moving around

ADP Response

Thank you for sharing your insights and review with us on Glassdoor.

Viewing 85 - 87 of 399 Reviews

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ADP Client Technical Support Associate reviews

Ratings by category

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Major accounts

Great Benefits

1

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