Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.4 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 399 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1643 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 829 reviews)); "Some managers are bad apples but not all" ((in 478 reviews)); "low salary and very influenced" ((in 476 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 148 reviews))

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ADP

ADP Client Technical Support Associate reviews

3.4

47% would recommend to a friend

(399 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Technical Support Associate employees have rated ADP with 3.4 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

2.0

Mar 9, 2021

Management and Pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and usage of personal time

Cons

No room to move up. Raises were provided but they were less than $0.20 cents. Favoritism.

ADP Response

We value the time you spent at ADP and are sorry to hear about this experience. We appreciate your insights and advice on how we can improve our associate experience.

3.0

Mar 6, 2021

Recommend

Account manager

Recommend

CEO approval

Business Outlook

Pros

great working in smaller teams, leadership always willing to listen on how they can improve

Cons

growth may take time- depends on your NPS scores.

ADP Response

We appreciate hearing from current associates and value the insights you have shared.

4.0

Feb 24, 2021

Great workplace

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great workplace with flexibility. Management is ready to take feedbacks

Cons

Internal teams needs to be more proactive

ADP Response

Thank you for sharing your experience and feedback with us on Glassdoor. We are glad that you are enjoying your time at ADP and we value your contribution.

Viewing 280 - 282 of 399 Reviews

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ADP Client Technical Support Associate reviews

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