ADP Customer Service Representative reviews

3.4

47% would recommend to a friend

(398 total reviews)
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Maria Black

51% approve of CEO

51% positive business outlook

Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

398 reviews
1.0
Mar 19, 2015

Acquisition layoff

Recommend
CEO approval
Business Outlook

Pros

The company I worked for was acquired by ADP. They laid me off almost immediately. This is a pro because I dislike working for large companies and I got a good severance

Cons

For the brief time I worked for ADP, I found the senior management I interfaced with to be lie in your face type of people. They seemed to enjoy the secretiveness of the lay off process and promises were made that were never intended to be kept. There was some playing with minds that occurred. I didn't much care so it didn't faze me but some of my co-workers were very upset. The ADP pay is really poor btw.

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