ADP Customer Service Representative reviews

Direct Management some are prepared and understand the business. Others are there because of previous management and are not aware on how to manage employees or customers and effect performance of the employee.

Senior leaderhsip does not listen to employees. Two years of similar feedback and no change. Turnover has increased dramatically due to the intensity of the jobs. They cannot afford the resources that are needed to deliver their solutions, so the salaried employees are forced to work an absurd amount of hours. Compensation for higher-level positions, such as Client Relationship Managers and Account Managers are not systematic. No rhyme or reason why one person makes in the 50's and others are in the 100's. President of the company rules with fear.