ADP reviews

3.8

71% would recommend to a friend

(22,328 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Entry level job that accepts almost anyone

Cons

They say you can earn $80K-$100K in your first year, but do not disclose that is the top 1-10% of earners. Payroll is an extremely hard sell and a very long sales cycle. They expect you to carry the sale from prospecting (cold calling/door knocking) to running their first payroll with very little to no support. Their internal teams are not helpful and sales managers are spread too thin to offer any real support. The culture is the worst part. They gaslight you into thinking if you’re not closing sales, you’re just lazy or you’re not cold calling enough. They refuse to acknowledge that some ADMs get handed a better portfolio of centers of influence (COIs) they get to call on (accountants, business bankers, etc.) If you get a bad portfolio, your luck goes down significantly in creating and closing sales, but you’re expected to perform the same as someone with a great portfolio. You will be expected to get up in front of 50-70 people every Monday morning at 8 am to say what you were expected to sell versus what you ended up selling. If that sounds motivating and empowering to you, go for it! I have heard that they have a less than 50% employee retention rate for the ADM position after 6 months. I had a completely different team by the time I left after 9 months. If you want to be pushed, some people can last for years and actually enjoy it. Most people don’t. Leaving this job to find something more rewarding and paid more for my efforts was the best decision I have made in my career so far.

5.0
Jan 26, 2026

Best Workplace

Recommend
CEO approval
Business Outlook

Pros

Benefits, Stock, Compensation, Flexible work environment..

Cons

Competitive industry, can be tough in sales.

4.0
Jan 26, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

ADP culture is great as well as the benefits. Management makes it a point to get feedback from you to see how you are doing on a regular basis.

Cons

Workload is too much for each Relationship Manager to handle. You have a book of business of almost 400 clients. Upper Management needs to hire more RM's to lessen the work load.

Viewing 403 - 405 of 22,328 Reviews

Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.