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      ADP

      Engaged Employer

      ADP Customer Service Representative reviews

      3.4

      47% would recommend to a friend

      (398 total reviews)
      avatar

      Maria Black

      51% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      398 reviews
      1.0
      Nov 15, 2023

      Stay AWAY!!!!! Run

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have nothing to say here. I wasted 7 years with ADP and happy I went to Paychex and making $7 more starting than I ever did at adp. $22.59 to $29.00 I call that a huge win for leaving adp!!!!

      Cons

      I was here from 2017 to just a few months ago. There is so much nepotism here it’s not funny. I always went above and beyond, was recognized by directors and senior leaders for my work being well done, but was making nothing. ADP only promotes diversity and inclusion as a poster, they truly don’t live by it. As a Muslim hijabi I was not allowed a quick bio break to accommodate my prayer times. They made it so uncomfortable and hostile that I ended up quitting.

      4.0
      Nov 7, 2023

      Good

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exposure to US taxation process

      Cons

      Stressful very hectic have to follow up with clients

      Viewing 109 - 111 of 398 Reviews
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      Glassdoor has 24,911 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.