Is ASML a good company to work for as a Customer Support Engineer?

Customer Support Engineer professionals working at ASML have rated their employer with 4.3 out of 5 stars in 64 Glassdoor reviews. This is a higher than average score with the overall rating of ASML employees being 4.0 out of 5 stars. Search open Customer Support Engineer Jobs at ASML now and start preparing for your job interview by browsing frequently asked Customer Support Engineer interview questions at ASML .

Does ASML pay Customer Support Engineer employees well?

Customer Support Engineer professionals rate their compensation and benefits at ASML with 4.2 out of 5 stars based on 64 anonymously submitted employee reviews. This is 2.4% better than the company average rating for salary and benefits. Find out more about Customer Support Engineer salaries at ASML.

What are the top reviewed jobs at ASML?

Design Engineer (177) , Software Engineer (169) , Engineer (121) , Intern (111) , Mechanical Design Engineer (69) , Mechanical Engineer (63) , Customer Support Engineer (62) , Project Manager (61) , Senior Software Engineer (55) , Internship (54) , Production Engineer (52) , Project Lead (46) , Field Service Engineer (43) , Senior Design Engineer (41) , Technical Support Engineer (40)

What are the pros of working at ASML according to real employee reviews?

"Good work life balance and moral" ((in 236 reviews)); "a company that thinks about the employers 2 days remote work per week 40days holiday good salary" ((in 209 reviews)); "1. Can learn semiconductor overall environment and technologies 2. Powerful position in the market 3. Good benefit" ((in 200 reviews)); "You might end up in a very challenging assignment with competent and nice people around you." ((in 191 reviews)); "minded and good culture" ((in 140 reviews))

What are the cons of working at ASML according to real employee reviews?

"Bad management on people.Bad management on people.Bad management on people." ((in 126 reviews)); "I met a bad manager there." ((in 60 reviews)); "No training for new hires; No mentoring; Be ready to meet the date from first hour OR move on somewhere." ((in 25 reviews)); "Long hours and weekend work occasionally" ((in 22 reviews)); "Poor management and leadership." ((in 21 reviews))

ASML Customer Support Engineer reviews

4.3

66% would recommend to a friend

(64 total reviews)

Christophe Fouquet

100% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Customer Support Engineer employees have rated ASML with 4.3 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Customer Support Engineer professionals have an excellent working experience there. ASML is rated 24% above average by Customer Support Engineer professionals compared to other employers within the Produktion industry (3.5 stars).

Reviews by job title

64 reviews

1.0

Jul 16, 2024

Fit the mold or die trying. Or just die I guess

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

The pay is good and the benefits (medical, holiday/vacation hours) are also great.

Cons

You have to look out for your own safety to a frankly ridiculous extent. Management is not doing nearly enough to prevent workplace injuries, or harassment (both verbal and physical) based on gender/sexuality/disability. If you're not a happy camper there is no help for you.

4.0

Sep 3, 2023

Demanding but rewarding

Customer support engineer i

Recommend

CEO approval

Business Outlook

Pros

Competitive compensation and benefits. The job provides experiences that are valuable to a career as an engineer.

Cons

High stress environment. High travel obligations. Work schedule is neither consistent nor predictable. Physically demanding work.

5.0

Mar 28, 2023

Great place to work

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

Fast-growing industry leader in working at the cutting edge of technology. Multiple internal opportunities for career and personal development. Very international environment.

Cons

Very fast growth in terms of manpower

Viewing 7 - 9 of 64 Reviews

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ASML

ASML Customer Support Engineer reviews

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Fit the mold or die trying. Or just die I guess

Demanding but rewarding

Great place to work

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