If you value your sanity and your self-respect stay far away from this place. It is a textbook toxic work environment from the top down.
The micromanagement here is completely suffocating and the lack of leadership at every level makes you want to laugh and cry at the same time. Every level of “leadership” comes from people who have moved into the role from another part of the company. They have never done the job themselves and that is very clear from the moment you get started.
You’ll be forced to live and die by constantly moving performance metrics and directions that change day by day. The absurd daily “pacing” and punitive actions taken against sales people that aren’t “pacing” forces a culture of desperation. It creates an environment where reps feel pushed to use deceptive and sketchy sales tactics such as slamming extra lines and adding insurance on accounts just to avoid being managed out. Your integrity will be questioned, every action you take will be scrutinized and you’ll be left with anxiety, burnout and depression.
The toxic culture trickles down from the AVP and that is one of fear and distrust. You’ll find yourself trapped between performing questionable transactions per the regional directives or doing the right thing for customers. When things go wrong with customer accounts, they take no accountability, provide no assistance and blame only you. Favoritism is rampant, systems are archaic, in-office working conditions are abysmal.
Run away from here as fast as you can.
