Adyen reviews

3.7

71% would recommend to a friend

(909 total reviews)
avatar

Pieter van der Does

79% approve of CEO

65% positive business outlook

Adyen has an employee rating of 3.7 out of 5 stars, based on 909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Adyen employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

909 reviews
2.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent base salary if your experience is 3+ years and you can negotiate (around 10% from the initial offe). Especially for administrative people. But, thin bonus schemes and developer salary can be low especially for North America region. Indefinite contract from start. Free lunch and nice office spaces/locations. Nice parties. Relaxed expense policies. You can easily approach other departments / functions / colleagues. Interesting industry. More competitors pop-up as processes become more replicable so if you learn the discipline well you can enjoy some nice rotations for the next 5-10 years. Flexibility to travel to other locations. Work life balance is good but this seems to change a bit. You have certain freedom in your role/responsibilities. This applies only on certain department/roles, don’t expect much freedom on an operational role. Nevertheless. there is no coaching or training so make sure you understand this especially when you join an open ended role. Not much corporate culture in a superficial level at least. (see cons below). Golden cage: If you play your cards right you can run some miles on this company with a relatively good salary and low hassle. However, please factor this on the long run for your career. If you stay more than 3 years you might end up leaving with no transferable skills. As its mentioned in other reviews most processes are internal. Developer wise there is lot of effort spent to re-invent the wheel (mainly because security rejects external solutions and delays/freezes iterations) and this could be detrimental for future prospects.

Cons

Politics. Of course, joining a corporation and not considering that there are going to be office politics is naïve. This con is expected everywhere. However, in particularly for Adyen, there is the trap which is called “Adyen formula”. You will get the idea that there is freedom and flexibility and due to open dutch culture you can speak your mind (without being rude off course). Here you must be incredibly careful as there is a very strict inner cycle where even mentioning something “different” can lead to veeery nasty consequences. This is mentioned in other reviews as well. I cannot offer more details on what these consequences mean but you will notice people suddenly exempt from work for no apparent reason. Middle management: There is literally no managerial training for team leads and if you are unlucky to run into untrained/ambitious people you have to be very careful on how you react as you will never receive any feedback, just consequences. On the bright side, if you keep a fake smile and pretend to work you can flourish. Have seen main projects unfinished for years and routine tasks failing frequently but you can get away with blame culture mixed with adyen formula quotations. It’s sad to say it but performance does not matter, I have seen multiple high performers “disappearing” suddenly. HR: This function is non existent. You will collaborate with them when you come and when you go. They will not coach or try to solve any matters within teams. Be careful not to communicate any issues to them or else you will have nasty reactions. As of the day of this post you can see that in negative glassdoor posts there is no questioning from someone on what happened in bad reviews. Adyen formula / “Culture”: The formula has the same concept as the Bible in middle ages. You can interpret it as you like but in the end it applies for few and will be used against the weak. By few I mean the inner cycle and any newly developed leads of vanity teams. This concept it was good maybe in previous years but due to the insane hiring and untrained management this applies only for the specific inner cycle. Don’t get fooled by the insane hiring. Most of the hires are junior and in some cases without a content which can be a bad realization when you join. It’s not bad to have an open ended role but if ideas (not even mentioning actions…) are penalized severely then obviously things contradict each other. Apart from people disappearing also new joiners leave within the first months.. I have been working for more than 2 years and I only saw 2 interns leaving in good terms (willingly or not…). I am excluding some of the old guard who left due to getting rich during the IPO. I am skeptical on whether the 5 star reviews are real (all really resemble each other) or are written by entry level joiners in most cases.

2.0
Jan 10, 2020
Recommend
CEO approval
Business Outlook

Pros

If you're fresh out of school, I think Adyen is one of the best places to start out. There's time to work on your skills and plenty opportunity to grow. For a starter salary, it isn't bad. You'll meet lots of likeminded people, many students who are working on their master thesis and generally I'd say that the age is quite young. There's some nice party's and a lot of free alcohol. I think Adyen is also great for expats who are relocating to Amsterdam. Generally they get to know a lot of people trough work, and I've seen them end up with vibrant social lives because of that. If you're coming from abroad, alone, that's great. What I really enjoyed was the work-life balance, which is highly respected at Adyen. Working from home incidentally isn't a problem at all, just like having to excuse yourself from the workplace because of private issues that need to be dealt with. There's a strong focus on hiring people that are a good cultural fit. Next to that a large percentage of new hires join by being referred. This works out mostly and I think that's why there's so many nice people in the company.

Cons

Adyen still has a lot of growing up to do. I think 'The Formula' is a nice way to guide people, as sort of a moral compass. But in practice it's either misused to defend otherwise invalid arguments or it's just not followed at all. HR is trying to get people to "talk straight without being rude", for which feedback workshops are provided. That's nice. But it's not happening at all, or barely sufficient in the work place. Adyen doesn't tell you what to do, is the idea here. The result is lacking feedback, growing problems and stagnation. I think this needs more structure. As a developer you'll waste a lot of time getting your build to work. It's not very developer friendly, but improvements are being made. The codebase is huge and monolithic, and has quite some legacy. It can be challenging to work with. There's indeed little hierarchy, but more than enough political games. The whole "Make an impact from day one" is a lie. "You'll be told 'no' from day one" would be more applicable. Either because of security/compliance/paranoia restrictions or because the guys who've been there from day one don't like it. There's some very old fashioned ideas on what good code looks like floating around there. Also regarding industry standards, people really like to invent the wheel here. Your experience with those homemade tools is pretty useless outside Adyen. As your skills have an expiry date, with rapidly evolving tech outside the company, soon you'll be useless as a developer at any other company. You can "own your career" as a developer by getting promoted to a team lead position. Great. So now there's developers in manager positions, who aren't capable of managing. The team is often missing it's best developer, because he's a manager now, who owns his career. He's still owns the same income, or maybe little more but only after he's proven himself. Baffling. Finally, there's the financial compensation issue. I can't grasp the motivation behind underpaying your staff, especially at a financially very successful company. But it's happening a lot and great Adyenners are leaving because of it. Recruiting, relocating and training new staff is a costly business. But for some reason the money is rather spent there, as opposed to just properly compensating the staff already in place.

1.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- most colleagues are really nice and helpful - Adyen provides a unique opportunity to experience how it was to be a Java developer at the turn of the century - despite everything the product offered seems to work for end users, so job security is not an issue

Cons

Working in the tech department is a gruelling experience. If I were tasked to create a work environment that prevents anyone from getting any work done, without making it technically illegal, I would take the Adyen setup and not change a thing, Standard modern Java libraries and frameworks are off the table: no Spring (boot), no testing frameworks, or anything other than plain Java. The monolith has been created about 15 years ago and the technology from around then, plus some home grown half-baked additions are all the tools you get. All tech decisions are made by a group of grumpy old men who have been working at the company since the beginning. Their main job is to prevent any modernization or other improvement to change the system they invented. The standard arguments are: "it is not secure enough for us" and "it will be too difficult to understand if someone has to fix a time critical live issue". It is hard to argue that security and maintainability are not important, but I believe the opposite is achieved currently. As senior positions are only handed out to people who have been in the company for a long time, and not to new hires, the group think only strengthens and new ideas are kept out the door. The macbooks are overworked to run the software locally. They are painfully slow, with a local redeploy of part of the software taking 5 to 10 minutes and a full redeploy around 20 minutes. Both are required many times a day. Due to the monolithic nature of the software and the imperfect CI, it is common that errors are introduced, break your local build and/or the CI build of your changes. The laptops are centrally managed, which probably accounts for some of the slowness, and certainly for the regular broken updates, forced reboots and frustration as installing any software locally is forbidden. Regular engineers have no permissions at all, making it necessary to beg for information or configuration changes from the happy few senior engineers. No database access, configuration access on any test or production machine. Many parts of the code are extra protected, requiring explicit permission from the senior engineers. The "This is fine" cartoon of the dog drinking coffee surrounded by fire is maybe the best description of what's going on here. Everything is up for improvement and modernization, but the old men in charge deny this and are blocking any attempt at that. I genuinely regret ever starting here and would not recommend it to anyone.

Viewing 31 - 33 of 909 Reviews

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