Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (183) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 273 reviews)); "People are great in general" ((in 191 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 152 reviews)); "good pay and allowance on monthly basis" ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 20 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 12 reviews)); "Favoritism runs wild." ((in 10 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,910 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jan 30, 2026

Good salary package and staff benefits

Customer service

Recommend

CEO approval

Business Outlook

Pros

Work life balance and nice colleagues

Cons

Fussy customer but that is fine

5.0

Jan 29, 2026

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Incentives are pretty good

Cons

I did not see any cons

5.0

Jan 29, 2026

Good

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Good company. Good salary. Good culture

Cons

No night shift allowance. No incentive

Viewing 85 - 87 of 2,910 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Agoda

Agoda reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good salary package and staff benefits

Good place to work

Good

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