Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 184 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 161 reviews)); "Benefit and work life balance is good" ((in 149 reviews)); "good pay and allowance on monthly basis" ((in 86 reviews)); "Great team and atmosphere in the team" ((in 80 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 67 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to growth." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews)); "Too much office politics" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,914 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 21, 2020

Fast growing

Costumer service

Recommend

CEO approval

Business Outlook

Pros

international environment, a lot of different nationalities , learning a lot about different cultures, great office with nice views in BKK.

Cons

time schedule, a lot of turnover.

4.0

Feb 19, 2020

Good start in CS industry

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Learn to communicate with customers. Multitasking. Adapt to fast paced working environment due to high volume of calls and emails. Great benefits for medical, etc.

Cons

Stressful as there're too much cases to handle. Promotion is much easier if you can make managers to like you so some agents that don't perform well still get to be promoted.

5.0

Feb 14, 2020

Great

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Leading IT Company in Thailand

Cons

Partially bureaucratic management in IT

Viewing 2731 - 2733 of 2,914 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Agoda

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Ratings by category

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Reviews by job title

Fast growing

Good start in CS industry

Great

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