Amazon Customer Support Associate reviews

3.9

57% would recommend to a friend

(106 total reviews)
avatar

Andrew Jassy

99% approve of CEO

78% positive business outlook

Customer Support Associate employees have rated Amazon with 3.9 out of 5 stars, based on 106 company reviews on Glassdoor. This indicates that most Customer Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

106 reviews
5.0
Mar 28, 2025

work for money

Recommend
CEO approval
Business Outlook

Pros

best job for entry level people. salary is good along with that the work culture is so amazing that you will never feel bored or alone

Cons

work pressure is high, you need to work on vacations and indian festivels

4.0
Mar 7, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good company to with. No work pressure, Managers are very friendly and supportive.

Cons

They do not provide laptop for customer support associates.

Viewing 4 - 6 of 106 Reviews

Glassdoor has 251,180 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.