Amazon Resolutions reviews

3.5

54% would recommend to a friend

(258 total reviews)
avatar

Andrew Jassy

41% approve of CEO

50% positive business outlook

Resolution employees have rated Amazon with 3.5 out of 5 stars, based on 258 company reviews on Glassdoor. This indicates that most Resolution professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Resolution professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

258 reviews
2.0
Feb 16, 2025

Never again

Recommend
CEO approval
Business Outlook

Pros

Working from home, Benefits. Talking to customers.

Cons

Micromanagement. Horrible supervisors. Getting promoted just to get put with a team that has a micromanager for a supervisor who enjoys causing her team to get panic attacks and playing on their anxieties.

3.0
Feb 13, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

- Good pay - 4 days on, 3 days off

Cons

- long working hours - have to accrue holiday before taking any

1.0
Jan 12, 2025

It's unending.

Recommend
CEO approval
Business Outlook

Pros

Benefits from day 1. Medical, dental and vision have really good options but 401k match leaves a lot to be desired.

Cons

Brutal hours, no control over schedule often leaving you with a super early shift including 1 weekend day or super late shift with 1 weekend day. Accomodations and leave is often a complete nightmare. Pay raise is not guaranteed and only provided once a year. Typically in the 0.5-1.5% range.

Viewing 16 - 18 of 258 Reviews

Glassdoor has 250,995 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.